Beginning Thursday, April 1, we will be reopening our branch offices for teller transactions, Monday – Friday from 9:00 am – 5:00 pm. In order to ensure social distancing, we will have limited capacity at each office. We ask that you please utilize the social distancing marks on the floor and you may be required to wait in line outside the branch.
Because of the limited capacity, you may still find it more convenient and quicker to continue to use the drive thru lanes for your usual transactions.
If you need services other than a teller or the coin machine, we ask that you please continue to make an appointment by contacting our office at 989-777-3620 or go online to make an appointment.
We are taking these steps for everyone’s safety. We ask that you please wear your mask when you visit the branch and if you are not feeling well, please use the drive thru. We are also asking that you limit the number of people coming into the lobby to only those required for your transaction.
Thank you for your patience and support during these trying times. We value your membership and loyalty and we look forward to continuing to serve you.
Keeping Everyone Safe:
- HEALTHY VISITORS: We ask that if you are not feeling well, have been exposed to Covid -19 or are awaiting test results, that you not visit the office and continue to use our online or phone services until you feel better.
- MASKS: We ask that Members and Employees wear a mask.
- RESPECT SOCIAL DISTANCING by remaining 6 ft apart from others in the lobby.
- WHERE GERM SHIELDS are installed, please keep the shield between you and the employee.
- LOBBY OCCUPANCY: We will be limiting the number of persons who may be in our lobby at one time. Please do not bring additional individuals to your appointment that do not need a service provided.
- PLEASE BE PATIENT. We are taking extra effort to ensure a safe work environment for our employees and our members. Our cleaning efforts will add a little time to your transaction time.
- Public Restrooms will be temporarily unavailable.
United Financial CU is here for you. If your family has encountered hardship as a result of Covid-19, our team is available to discuss solutions for you. Please do not hesitate to reach out to us. You can view our relief options here.
During this evolving public health situation, our main priority is the health and safety of our team and our members. We greatly care about our members and want to do our part to keep you healthy, our employees healthy and help minimize the spread of the virus.
Drive Thru Hours: Monday – Friday: 7:00am – 7:00pm • Saturday: 7:00am – 2:00pm
Call Center Hours: Monday – Thursday: 9:00am – 5:00pm • Friday: 9:00am – 6:00pm • Saturday: 9:00am – 12:30pm
Contact Us: Phone: 989.777.3620
Live Chat on our website
Text UFAccount to 43783
Accessing Your Money:
Making certain our members maintain access to their accounts and funds is important. Ensuring the well-being of our members and employees is imperative. Remain closely connected to your funds and follow social distancing recommendations suggested by health experts, by employing the following practices:
- Drive Thru at all locations: Check account balances, deposit cash and checks, withdraw cash, transfer funds, and more.
- Online Banking and Mobile App– On the go access available 24/7. Check account balances, transfer money, bill pay, and more.
- New Account Applications can all be done online.
- Loan and Mortgage applications can also be handled online or over the phone.
- Various Relief Options available for our members.
- External Transfers inside Online Banking – ability to send and receive funds to accounts outside of United Financial CU.
- Mobile Deposit- Deposit a check 24/7. If a check is not automatically deposited, they are reviewed and credited to your account during normal business hours Monday-Friday.
- US24 Telephone Teller – Check account balances, transfer funds, and more.
- Night Deposit available at all locations: Deposit checks and cash. Deposits are credited to accounts each morning upon opening.
- We are a member of the CO-OP Network, offering 30,000 surcharge-free ATMs -many offering deposit-taking functionality – across the United States.
For Our Members
- As a reminder, you can take advantage of our numerous alternatives to face-to-face interactions listed above.
- You might consider wearing gloves or using a pen when accessing the ATM or Personal Teller machine or debit/credit card machines.
- Lastly, you can follow the CDC’s suggested hygiene practices to reduce the spread of the virus.
We are committed to working hard to support our members through these uncertain times. If you are experiencing a financial hardship as a result of COVID-19 please contact us to determine how we may be able to help
For additional information about COVID-19, view the latest report from the Centers for Disease Control click here.
Information regarding the Michigan Stay Home, Stay Safe, Save Lives order, resources for assistance for food and other needs – click here
Stimulus Payments Explained:
As new information surrounding the federal stimulus payments is available, the I.R.S. website is posting regular updates and is a great resource and will answer your questions about eligibility, payment amounts, what to expect, when to expect it and more.
The U.S. Treasury Department and the Internal Revenue Service (IRS) have launched a new web tool allowing quick registration for Economic Impact Payments (EIP) for those who don’t normally file a tax return. Update your information here
Check the Status of your EIP payment here – Enter your Information Here
Economic Impact Payments in the form of stimulus checks will provide much needed support to Americans in the midst of the Covid-19 pandemic. This calculator will show you how much you can expect to receive, if anything, in your stimulus check. To use the calculator, enter information from your most recent tax filing. Deductions and additions to the standard amount are made based on income level and dependents under 17. Stimulus Check Calculator
Your Funds Are Safe
We would like to remind you that your deposits at United Financial CU are safe. United Financial is well-capitalized and financially strong. Further, your funds are federally insured by the National Credit Union Administration (NCUA) to at least $250,000 and backed by the full faith and credit of the United States Government. You can estimate your share insurance by using the estimator tool on the MyCreditUnion.gov website.
Protect Yourself From Scammers
In times like these, a natural reaction may be to withdraw your cash and secure it somewhere in fear that you won’t be able to access your money. We cannot emphasize enough how dangerous it is to withdraw large amounts of cash to store in your home or elsewhere. The safest way for you to protect yourself and your money is to leave it securely deposited at your credit union or bank, where your funds are federally insured.
Scam artists take advantage of times like these to gain access to bank accounts. Protect yourself by being aware of suspicious emails and text messages. Keep your eyes open for medical supply scams, fraudulent donation sites, or anything else that seems fishy. If it seems like it could be fraud, it probably is, so listen to your gut and don’t provide your personal identification (usernames, passwords, Social Security number, etc.) unless you are 100% certain you are dealing with a legitimate organization—one with whom you have made the initial contact. Do not click on links or download attachments from unknown email senders, and do not make purchases or donations on any unknown sites.
Avoid Coronavirus Scams
- Don’t respond to texts, emails or calls about checks from the government. The details are still coming together.
- Ignore online offers for vaccinations and home test kits. There are no products proven to treat or prevent COVID-19 at this time.
- Hang up on robocalls. Scammers are using illegal robocalls to pitch everything from low-priced health insurance to work-at-home schemes.
- Watch for emails claiming to be from the CDC or WHO. Use sites like coronavirus.gov and usa.gov/coronavirus to get the latest information. And don’t click on links from sources you don’t know.
- Do your homework when it comes to donations. Never donate in cash, by gift card, or by wiring money.
If you have any questions or concerns regarding your account, please contact United Financial Credit Union at 989-777-3620.